Improve Customer Loyalty in Web Hosting

Billions of webpage and tons of website are available in internet. They use hosting, server, and support from various hosting providers. This business focuses on serving clients at the best option. Personal website only needs small scale hosting. Big company and multimedia provider requires vast server with huge bandwidth. Well, customer’s loyalty is the key to survive in this sector.

Tips to Improve Customer Loyalty in Web Hosting Business

Before improving, you need to get their loyalty. Web hosting offers the same service with small difference. You will see one provider offers specs for VPS that’s similar to other. When satisfied, customers will come again and again. One product can get huge attraction to let more people buy it. Unfortunately, the product and service is not as good as marketing said. In this case, customers understand service is far important in web hosting.

1. Responsive and fast customer service
If you want to keep and improve customer loyalty, the simplest and easiest way is through customer service. Customers in this business come from various backgrounds from beginners to expert and professional. Each has different issue when using web hosting. As provider, you need to know what they want and need then address their issue immediately.

Make sure the phone and email is always available. In this case, customer service has to be standby 24 hours alongside expert and technical support. You have customers not only in your own country, but also from different continents. Their time is different which any complain and call might be in odd time based on your location. The most important thing is always answer that call and response to email immediately. If you need technical support, ease customer feeling and give simple understanding.

2. Reward, discount, and incentive
When discussing about customer’s loyalty, there is no doubt about reward. Giving reward and discount is the old method, but it’s still reliable. You can provide discount based on loyalty level. It is good to attract first timer, and useful to keep old user.

Incentive and reward should look profitable in customer eyes. For example, web-hosting business tends to do upgrade and install new tech. To accommodate this change, provider gives incentive to users who want to move into new system. Incentive is promising offer alongside the discount to prolong their service.

3. Feedback
Always listen to what they say. That’s what commonly called as feedback. Web hosting may get good or bad feedback. Do not oppose and answer bad feedback with negative comment. One small ripple might disrupt the entire business. You need to accept what they say and make improvement.

4. High quality product
Good product attracts people to purchase and high quality service makes sure they come again the next time. While improving customer service and giving reward, you cannot forget to advance the products. In business with fierce competition, small gap in quality brings huge difference. That’s why web hosting providers have to improve their product continuously. Therefore, it leads to one goal: improving customer loyalty.

What is VDS (Virtual Dedicated Server?

In fact, server consists of several types, such as VPS, cloud computing, dedicated server, and shared hosting. This time, let’s talk about Virtual Dedicated Server. You may know about VOS and dedicated server, but VDS consists of words from both. The next section will give a brief definition and benefits of VDS.

More about Virtual Dedicated Server

VDS uses virtualization technology to make closed environment. When putting website on internet, you need hosting that’s available in shared server. You may do not have your own computer as server but rent server to handle hosting. VPS or virtual private server does the same thing as shared server, but the environment is closed and limited. A single hardware consists of several VPS as separated computer, but it cannot interfere each other. When one VPS is down, the others are still working because they have different specs and system.

What is dedicated server? It is different from VPS as you have computer at home or certain place dedicated for server. Instead of renting virtual server from third party, you can purchase and install server system on computer. The function is similar to virtual server, except you can see the hardware directly on your eyes. Dedicated server is suitable for big company and organization with high security and flexibility.

Now, you move dedicated server at home to put into virtual place. You will get what is called as VDS. Basically, it looks quite similar to VPS since it adopts virtual system to separate hardware and provides specific specs. However, VDS is bigger in capacity and bandwidth. VPS consists of managed and unmanaged where you choose based on your knowledge and skill in this area. On contrary, VDS is unmanaged as clients have sole responsibility to install, manage, and maintenance on their own.

In simple term, VDS is dedicated server that available in virtual hardware with private access. Well, what you do is renting virtual server. It has big memory and capacity with new processor. VDS is faster with better hardware to handle huge traffic.

Due to virtual technology, it is safer and more secure than the dedicated one. One benefit when having dedicated server is you know its location and how to protect. However, there is still possibility for abruption traffic that only expert or professional can do. Unless your company does not have specialist, dedicated server is out of option. To overcome this situation, VDS does not need specialist since provider will act super-user that manages all hardware. You only focus on the core business to optimize VDS.

One issue is hardware upgrade that takes cost and time to proceed. When you have computer, buying new one is good way to get better hardware. However, the data and files are needed to put into new location. Furthermore, VDS only has specific specs from beginning. It is still flexible in term of bandwidth, software, application, and user control. It might not be as flexible as cloud computing, but still reliable when your need vast data processing and huge bandwidth.

Bing or Google?

Search engine is an important part in our internet surfing activity. It makes everything so much easier because you only need to type in specific keywords on the search bar to find information that you are looking for. There are various search engines out there. Bing and Google are among the major search engine on internet nowadays. Both search engines have their own features. Each engine might be better from the other in some aspects.
Battle of Two Major Search Engines: Bing or Google?

While there are many search engines operating in World Wide Web, only several of them being utilized massively. Google is one of, if not the biggest, search engine currently operating. However, other search engines have caught up to with new features to compete with it. One of them is Bing. In what ways Bing excels over Google? What does Google do better than Bing?

If you are looking at the layout of these searching tools, you will hardly notice any difference beside their logos. However, if you look beyond the basic browsing result, some differences may arise. The first difference is their auto complete feature. When you are typing keywords on Google’s search bar, you will see four suggestions. Meanwhile, Bing offers eight specific suggestions for your keywords. Extra suggestions can be very useful if you do not exactly know what you are looking for.

The difference is also apparent in related search placement. Bing places related search beside your browsing results. Meanwhile, you can find related search on the bottom of your page in Google. In terms of functionality, different placement does not make much of difference. However, you may prefer Google style or Bing style.
Difference also lays on video search result. One can hardly argue that Bing performs better in this aspect than Google. The results are presented as large thumbnails. When you hover your cursor on top of one of the videos, preview will play automatically. You can even play the whole video on Bing browser instead of being directed to the original page. At Google, video search results are displayed in vertical manner. Each video is represented by small thumbnail.

During image search difference is also present. They presentation of your search results is very different from each other. Users think that the interface Google’s image search is smoother than Bing. You can utilize image search from Google more conveniently. However, Bing offers some specific functions that Google does not provide. There is Layout option where you can choose whether to look for portrait image or the landscape one. You can also remove a certain keyword on the search bar by clicking on that word.
When it comes to product or service research, you can count on Google to be more accurate. Generally, when you are trying to shop for products or services, Google will display more results than Bing. You can easily compare price from one shop to another with Google to get the best deal. You can also learn which vendor selling items that you are looking for. As you see, both search engines offer their own strength and weakness. It is your task to choose between Bing and Google to make your internet browsing more pleasant experience.

Making Money with Domains?

In ancient times, there was a process of seeking profits based on the high interest in object, such as home. Some property agents will definitely be competing to sell houses by highlighting the point of interest, for example what the strategic location is, what kind of environment, etc. The more favorable it is, the selling price will also increase. However, in this digital age, selling objects based on point of interest has changed its shape as well. On this occasion, you will learn about whether a simple domain name can be sold or not.

Determining the Domain of Interest

Domain names take the form of word or phrase, which acts as a double-edged knife. On one side of it, it can be tweaked into something very valuable by many people, but on the other hand, it can only be ordinary phrases that are not interesting. There are various steps that you must prepare before successfully selling domain names successfully.

1. Go get your dictionary
As mentioned earlier that domain takes the form of phrases and words, you have to step up your wording games. The point of interest of a domain is usually about how the domain contains unique words that are easy to remember. For that, you have to start learning various kinds of words that can describe various sectors or targets of your domain consumers.

2. List the words
If you have familiarized yourself with word choices from the dictionary, now just list the words which are unique, interesting, and suitable for various sectors. At this stage, it is recommended that you do not create a domain name that contains more than two words, to keep it simple and easy to remember.
Another way you can use is to indirectly create a domain first, but just make a list of words containing each one word. Then, you can combine or innovate it into a more complex domain.

3. Deal with the domain
If you have already carried out a number of steps above, and have determined which words you think have a high selling value, you will now enter the transaction phase. In the first stage, you have to buy the domain first. Think of this as your initial asset. Some of the domains on your list are also likely to have been purchased by someone else, so choose another domain first.

After you have finished buying the domain, the next step is to advertise it. Fortunately, there are several sites which are able to advertise your domain, or even buy your domain directly at a tempting price. At this stage, your negotiation skills will be needed to fight for your domain.
If you think the price of domain is enough, you can sell it. Moreover, if you want to do a domain selling business again, just use your initial capital to go back to stage one of this tutorial. Like a business, there are ups and downs in it. However, if you handle it well, you will thrive.